Shipping and Delivery Policy
At PixcellTech, we specialize in delivering high-quality digital design and development services. As our products and services are delivered digitally, no physical shipping is required. However, we strive to ensure all deliverables are provided promptly and efficiently via secure digital channels.
Upon completion of the agreed-upon services, all final deliverables, including but not limited to design files, development code, graphics, and other digital assets, will be provided to the client through secure online methods, such as:
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Email
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Cloud-based storage links (Google Drive, Dropbox, etc.)
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Client portals or project management tools
All files will be sent in the agreed formats (e.g., .fig, .psd, .ai, .pdf, .png, .jpeg, .html, .css, etc.), ensuring easy access for the client.
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The delivery timeline for each project will be discussed and agreed upon before project commencement.
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PixcellTech commits to delivering digital assets on or before the agreed delivery date, assuming all required inputs and approvals are received from the client on time.
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In cases where there is a delay in delivery due to unforeseen circumstances, the client will be informed immediately, and a revised delivery date will be provided.
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For larger projects, PixcellTech may deliver digital assets in phases or based on pre-determined milestones. These milestones will be defined in the project agreement, allowing the client to review and approve progress before the final delivery.
Once digital files have been delivered, clients are required to confirm receipt via email or the project management platform used. In case of any issues with accessing or opening the files, clients should notify PixcellTech within 48 hours of delivery.
If revisions are required as per the terms of the agreement, PixcellTech will redeliver the updated files based on the agreed revision timeline. Any additional changes beyond the agreed-upon scope may result in additional charges and extended delivery timelines.
PixcellTech provides digital services and does not sell or ship physical goods. As such, there are no shipping charges, nor is there a physical product shipment process.
We reserve the right to update this Shipping and Delivery Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data:
Please send a query: hub@pixcelltech.com
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